DLSEI

Business English Communication Skills

University of Washington

Courses : 5

This Specialization is designed to teach you to communicate effectively in English in professional contexts. You will expand your English vocabulary, improve your ability to write and speak in English in both social and professional interactions, and learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports and emails, and professional presentations.

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Specialization Courses List

Business English: Networking

Course 1 • 19 Hours

Course details

What you'll learn

This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you.

During the course, you will begin learning vocabulary and customs related to socializing and networking in English. The goal is to enable you to interact with business contacts in person, on the phone and over email in a professional way.

Course Learning Objectives

•\tDetermine whether the objectives of this Specialization align with your learning goals
•\tEvaluate your current level of proficiency in business English communication
•\tPresent relevant information about yourself in a discussion forum
•\tDevelop your networking skills
•\tWrite short emails with appropriate formatting
•\tRecognize and produce formal and informal language in emails
•\tDevelop vocabulary related to jobs and companies

Skills you'll gain

Writing

Communication

Business Communication

Email Writing

English Language

Social Network

Language

Business Writing

Social Networking

Business English: Meetings

Course 2 • 15 Hours

Course details

What you'll learn

This course will teach you vocabulary and skills related to participating in meetings. You will learn terms and phrases used both in email and in speaking to arrange, participate in, and conclude meetings. The goals of this course are to enable you to participate effectively in on-site meetings and teleconferences and to prepare you to write a proposal as an outcome of a meeting.

Course Learning Objectives

•\tArrange a meeting though email and by telephone
•\tList expectations and protocols related to on-site meetings and teleconferences
•\tState phone numbers, dates, currencies and sales figures accurately
•\tWrite a proposal with appropriate organization and vocabulary

Skills you'll gain

Writing

Communication

English Language

Business Communication

Language

Business Writing

Organizing (Management)

Organizational Communication

Professional Networks

Employment

Business English: Planning & Negotiating

Course 3 • 15 Hours

Course details

What you'll learn

In this course, the context is hosting an event and finding an appropriate venue for it. You will learn language and strategies for successful negotiations culminating in a written announcement for an event.

Course Learning Objectives

•\tNegotiate strategically in formal and informal settings
•\tIdentify and resolve customer issues after a negotiation has taken place
•\tEvaluate and compare services and features of two venues
•\tPlan a business event using negotiation skills
•\tWrite an announcement for a business event after selecting a venue

Skills you'll gain

Planning

Communication

Negotiation

Business Communication

English Language

Writing

Language

Organizing (Management)

Receiving

Strategy

Business English: Making Presentations

Course 4 • 8 Hours

Course details

What you'll learn

This course teaches you language and techniques that will help you make effective presentations in English. The final task is to develop a well-organized, persuasive presentation using charts and graphs that sells your city as a venue.

The course focuses on students who have an intermediate level of English, with a minimum of two years of formal language study.

Course Learning Objectives

•\tPresent information in an organized and engaging way
•\tShare data in charts and graphs
•\tUse persuasive language in a presentation

Skills you'll gain

Presentation

Business Presentations

Communication

English Language

Business Communication

Language

Speech

Public Speaking

Marketing

Numbers (Spreadsheet)

Business English: Capstone Project

Course 5 • 7 Hours

Course details

What you'll learn

The capstone project will give you opportunities to demonstrate your competence in the learning objectives for this Specialization. For the project, you’ll use formal, written methods and more casual visual and audio methods of communication to demonstrate your ability to use language appropriate for different business contexts. The goal of this course is to demonstrate competence in writing and presenting a plan using skills and language appropriate for business.

Course Learning Objectives
•\tUse appropriate vocabulary to write a mini business plan
•\tCommunicate a business plan orally in an organized and engaging presentation

Skills you'll gain

Communication

Presentation

Business Communication

Business Plan

Planning

English Language

Peer Review

Project

Lecture

Marketing

More Learning Tracks Available

Public Health Admin

(1 courses)

Accountant

(1 courses)

Data Analyst

(1 courses)

HR Manager

(1 courses)

DLSEI

Coursera

COURSERA

Guided Projects

GUIDED PROJECTS

Professional Certificates

PROFESSIONAL CERTIFICATES

Specialization Courses

SPECIALIZATION COURSES

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FAQs

Focal Persons

How to Register?

Business English Communication Skills

University of Washington

Courses : 5

Specialization Courses List

What you'll learn

Skills you'll gain

What you'll learn

Skills you'll gain

What you'll learn

Skills you'll gain

What you'll learn

Skills you'll gain

What you'll learn

Skills you'll gain

More Learning Tracks Available

Public Health Admin

Accountant

Data Analyst

HR Manager

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