DLSEI 3.0 Cohort 3 registration has been closed.

Frequently Asked Questions (FAQs)

1. What are MOOCs?

“MOOCs” stands for Massive Open Online Courses. Usually, these online courses are taught by universities all around the world (e.g. University of Michigan, Yale, The University of Chicago, Duke University, John Hopkins University, Columbia University, UC San Diego, and many other universities). Other MOOCs are made by companies, like Google or Microsoft. They are available for anyone with an internet connection. Some of the popular MOOC providers include Coursera, edX, Udacity, and FutureLearn.

2. How do these MOOCs work?

MOOCs are designed for an online audience, teaching primarily through short (5–20 minutes) pre-recorded video lectures. You watch these videos on a weekly schedule when it is convenient for you. MOOCs also have student discussion forums, homework/assignments, and online quizzes or exams.

3. What is DLSEI?

The Digital Learning & Skills Enrichment Initiative (DLSEI) by the Higher Education Commission (HEC) intends to enhance online learning and skills development among passionate students. They will be able to access courses and certifications from top universities of the world and get an opportunity to enroll themselves in the highest-ranked and most expensive online courses. This program will enhance students’ skills & abilities, and further equip them in a better way for practical life challenges, self-development, etc.

4. What is Coursera?

Coursera is an online learning platform that offers courses, certificates, and degree programs from top universities and companies around the world. It provides access to a wide range of subjects including business, computer science, data science, personal development, health, and more.

5. Who is eligible for the DLSEI program?

● All Public/Private University Students currently enrolled in 16-year education programs and above are eligible.
● Faculty members of Public/Private Universities are also eligible.
● The applicant must have a valid CNIC/B-form number.

6. How do I register/apply to the DLSEI program?

Students, faculty members, and staff of universities can apply through the following steps:
● Register yourself on the eservices.hec.gov.pk webpage, starting from the Sign-up step. If you already have an account, then Sign-in and apply for e-courses.
● Fill out the required Form for e-courses. After submitting and confirmation by the University’s Focal person, you will receive an email with details on accessing Coursera.
● Click the invitation link provided in the email.
● Fill out the required form at Coursera and apply for any of the recommended courses or choose a course as per your interest area.

7. What are the distribution criteria for licenses?

A total of 30,000 licenses will be distributed Free of Cost to the students, faculty members, and staff of public and private sector degree-awarding institutes recognized by HEC on a first come first serve basis.

8. Is there any fee associated with the license?

No, there is no fee associated with the license for DLSEI.

9. How long will it take to receive an invitation email to start enrolling in courses?

Applicants who have applied for Cohort 2 will receive their license on 20th June 2025

10. How many courses can I attempt with 1 license?

You can take as many courses as you like, including professional certificates, specializations, learning tracks, and individual courses from the 15,000+ Courses that are part of the DLSEI Program.

11. Is there any License Revocation policy?

  1. If a learner does not accept the Coursera license invitation and enroll in at least one course within 15 days of receiving it, the license will be revoked.
  2. To retain the license, learners must complete at least one individual course within 30 days of receiving the license invitation.
Note: This includes any short course or guided project available on the platform.

12. Do I need to pay additionally for the Coursera certificate (for courses included in the HEC DLSEI program)?

No.

13. What do I enter in the CNIC field if I am under 18?

If you are under 18, you can enter your B-form number.

14. What types of courses are offered on the program homepage?

There are 15,000+ in-demand, skills-oriented courses from world-renowned universities available, from which the learner can choose.

15. How do I enroll/register for a course?

Learn how to enroll in the world-class learning platform through the HEC - Coursera Learner Login Video. For more information on course enrollment, visit the Coursera Learner Help Center.

16. How do I continue my course?

Once you are enrolled in a course, a “My Courses” section will appear in the learning program. Clicking on “resume” will take you back to the course to the same point where you left off in the last session.

17. What if I am falling behind the internal course schedule as prescribed by Coursera?

Sometimes this happens! Coursera allows you to “Reset your deadline” of the course if you fall behind the internal course schedule. This way you will not lose your progress and can continue learning.

18. How do I download the video material from the course?

When you access the video lecture, you will find the download bar below the video section. Under the download bar, you will be able to download the video file, subtitles, and transcription. If the query is related to the Coursera courses or mobile app, or the course you are enrolled in, you should contact Coursera Learner Support. You can seek help through the FAQs & help articles or log in to chat directly with the Coursera learner support team.

19. What happens to my certificates if HEC revokes my Coursera license?

All the certificates you have earned will stay with your Coursera account. If HEC revokes your license due to inactivity, you will lose free access to these 15,000+ courses, but your account on Coursera will not be deleted, which means you can still access your previous certificates and continue courses that were in progress by paying for the course in your capacity if you would like to.

20. What do I do if I have any queries or need technical assistance?

If you have any queries about the DLSEI portal or your Coursera license, your first contact should be HEC Online Help Portal. They will be able to resolve your queries and direct you to the right resource. For Coursera-specific issues, you can contact Coursera Learner Support via FAQs, help articles, or direct chat. You can also contact the DLSEI Facebook page.

21. What should I do if I am not able to proceed in a course or get my certificate?

If the query is related to the Coursera courses or mobile app, or the course you are enrolled in, you should contact Coursera Learner Support. You can seek help through the FAQs & help articles or log in to chat directly with the Coursera learner support team, available 24/7.

22. What is a learning track?

A learning track is a learning path where each path shows you a progression of job roles—from entry-level to experienced professional—for an in-demand field. It details the skills necessary for career success and maps these skills to relevant learning programs on Coursera. For example, if a student wants to become an entrepreneur, the learner will start with beginner-level courses in entrepreneurship and progress to professional-level courses through a learning track.

23. How do I download the video material from the course?

When you access the video lecture, you will find the download bar below the video section. Under the download bar, you will be able to download the video file, subtitles, and transcription.

24. After completion of my course, will certification be provided in soft or hard form?

Certifications will be provided in electronic form. Candidates can download them through the Coursera web portal.

25. Do all the courses in the list provided by Coursera include certificates?

Yes, all the courses in the list provided by Coursera include certificates.

26. Can I take more than one course at a time?

Yes, candidates can continue their studies with one or more topics during the 6 months of the license.